Customer Care

We got you covered, with all the lovely consumer rights your used to. Go check out our Terms and conditions here and have a look at our Disclaimer too.

As fun as these documents are, we highly recommend reading them so we can help you get the best service possible.


If we are all on the same page, we can work faster to give you what you want and make sure everyone’s “juicy” legal rights are adhered to and you know what’s what.

Privacy & Cookies

We will not hold your private data for any longer than is needed and we will not sell your data to anyone. We fully respect that your data is yours we will only use it when its necessary to ensure our service operates well.

Have a look at the details of that in our Privacy policy and Cookies policy.

Returns and Refunds

We want to make sure that our door handle set works well for you and you are happy with them, so, we will do all that we can to make sure that’s the case.


You can contact us for any reason, if your happy, if you're unhappy, if you want to chat or need any help with anything.

Contact directly by emailing: or you can use our Contact form.

For any returns, replacements or if you're unsatisfied with the quality of the product we ask that you contact us directly by emailing or using our Contact form so we can better help you sort out any issue you have.

For more information look at our Returns and Refunds policy.

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All creative works and intellectual property rights in our designs and products (and in the images & text relating to the products) are and will remain the property of TruRegard ltd.

Any infringement of these rights will be pursued seriously with the support of ACID.

我们设计和产品(以及本网站上的图像,文字)中的所有知识产权都是TruRegard ltd的财产,并将继续保留。


©TruRegard LTD.

Registered address: 38 Crabtree lane, Leatherhead, Surrey, England, UK

Company No. 11128718